It does look as though downsizing does not only involve reducing the workforce in companies so that a particular organization is able to be in the black, but it will also include reducing the amount of privileges that customers used to enjoy. For instance, AT&T has just announced that they will be reducing the device return policy to just 14 days from October 7th onwards (which would be today). Meaning, folks who pick up new devices from AT&T from today onwards will only have a fortnight at best to return them without incurring any penalties.
Ubergizmo , AT&T introduces 14 day device return policy, AT&T introduces 14 day device return policy
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